Terms of Service

Terms of Service – ThunderSMMPanel

By accessing or using ThunderSMMPanel’s services, you acknowledge that you have read, understood, and agreed to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services. ThunderSMMPanel will not be held responsible for any loss incurred by users who fail to read and comply with the following terms.

1. General Use of Services



  • ThunderSMMPanel services are intended only for promoting social media accounts (e.g., Instagram, Twitter, Facebook) and enhancing appearance and visibility online.
  • We do not guarantee interaction or engagement (likes, comments, etc.) from the followers you receive.
  • Some of our services provide high-quality accounts, which may include profile pictures and posts. However, we do not guarantee that all delivered accounts will have full bios, profile images, or uploaded content.






2. Content Restrictions



  • You are strictly prohibited from uploading or promoting nudity, offensive, illegal, or prohibited content through our platform.
  • All content must comply with the respective community standards of Instagram, Twitter, Facebook, and other supported platforms.






3. Order and Delivery Terms



  • Delivery times are estimated, not guaranteed. Most services begin processing immediately or within 1 to 48 hours. Facebook, YouTube, and Twitter orders may take longer.
  • If your order does not begin within 24 hours, you may request a speed-up via a support ticket.
  • Do not use multiple panels or services for the same link at the same time. This can cause delays or inaccurate results. We will not refund orders placed under these conditions.
  • Do not use the “@” symbol when placing orders. Orders placed incorrectly will not be refunded.
  • If you delete a post or change your username after placing an order, no refund or refill will be issued.
  • We are not responsible for drops in accounts with over 100k followers, or if an account gets suspended after using our services (though such occurrences are extremely rare).






4. Refund & Cancellation Policy



  • All sales are final. No refunds will be issued to PayPal or other payment methods once a deposit is made.
  • You must use your balance to place future orders within ThunderSMMPanel.
  • If an order is non-deliverable, a credit refund will be issued to your ThunderSMMPanel account balance.
  • If you file a dispute or chargeback, we reserve the right to:
    • Ban your account permanently
    • Cancel ongoing and future orders
    • Revoke any previously delivered followers, likes, or other service
  • Partially completed orders are not eligible for refill or compensation.
  • If you get caught cheating our refill system, all of your refill orders will be revoke, no excuses.






5. Responsibility & Limitations



  • We are not responsible for orders placed on:
    • Private, restricted, or banned accounts
    • Posts or pages with hidden likes, views, or follower counts
    • Incorrect usernames or deleted content

  • Please double-check your order details before submission. No changes, edits, or refunds can be made after an order is placed.
  • If a service is not working as expected, do not spam the panel. Open a support ticket for assistance.






6. Account Security & Privacy



  • Any fraudulent activity, including use of unauthorized or stolen credit cards, will result in account termination without notice.
  • All user data is treated with strict confidentiality. We do not share personal information with third parties under any circumstances.