Once you have created your account on our website, go ahead and deposit at least 10$. Once done, make a ticket and write down the amount deposit we will then add 10% to your account balance!

The cancel or refill button sends a trigger to cancel or refill an order, it doesn't work instantly, it's just a trigger, sometimes it's too late to stop an order, and sometimes an order might not need refill

Cancellation is not guaranteed. We will forward the request to our provider and hopefully he will acknowledge the request. If they do not accept, we won't be able to cancel it.

Impression means reach (also how many users have seen your post) it is mostly used with brands, they will ask you to show them statistic of the impressions your posts have

Partial Status is when we partially refund the remains of an order. Sometimes for some reasons we are unable to deliver a full order, so we refund you the remaining undelivered amount. Example: You bought an order with quantity 10,000 and charges 10$, let's say we delivered 9,000 and the remaining 1,000 we couldn't deliver, then we will "Partial" the order and refund you the remaining 1,000 (1$ in this example).

Drip Feed is a service that we are offering so you would be able to put the same order multiple times automatically. Example: let's say you want to get 1000 likes on your Instagram Post but you want to get 100 likes each 30 minutes, you will put Link: Your Post Link Quantity: 100 Runs: 10 (as you want to run this order 10 times, if you want to get 2000 likes, you will run it 20 times, etc…) Interval: 30 (because you want to get 100 likes on your post each 30 minutes, if you want each hour, you will put 60 because the time is in minutes) P.S: Never order more quantity than the maximum which is written on the service name (Quantity x Runs), Example if the service's max is 4000, you don’t put Quantity: 500 and Run: 10, because total quantity will be 500x10 = 5000 which is bigger than the service max (4000). Also never put the Interval below the actual start time (some services need 60 minutes to start, don’t put Interval less than the service start time or it will cause a fail in your order).

We do not offer any discount, the prices that you see are the prices that you get!

You can’t cancel an order unless there’s a cancel button on The orders page, otherwise it cannot be canceled by admin.

There’s different ways to make money by using ThunderSMMPanel, You can use your unlike Referral Link on Affiliate Page and share it with your friend/Groups Etc. After they Add funds you will get Free Funds everytime they add funds. Second option is by Getting A Website like ThunderSMMPanel it’s only $25 monthly Child Panel .

You can reedem Your points by creating a ticket and using subject Points “Redeem All”

In ThunderSMMPanel You will get 24/7 Support with the best Services. ThunderSMMPanel is updating services daily For clients satisfaction So you will get always positive results from us.

Delays can sometimes occur, this is mainly caused by recent updates in a certain Social Media website’s algorithm or a system overload, on the rare occasion that this can happen we will only be able to request speed up on supplier site, If we can’t delivered The service we will request refund for your order.

Some social media platforms perform updates every few weeks or months to remove inactive accounts, this might cause some numbers to drop, all you need to do if that happens is open up a ticket with your order ID and we will refill free of charge if it falls during the refill period.

You can request refill when your order drops
Example: you ordered 1,000 followers and it drops to 900 then you can open a ticket and request refill.
You can only request refill when order is above start count and bellow completed count meaning if you ordered 1,000 and you had 100 meanings when order completes it should be at 1100 you cannot request refill if you have 1101 because you only ordered 1,000 when you had 100.